TERMS & BOOKING CONDITIONS
Cabin Charter (Cruises from the Brochure)
You can choose one of our guaranteed departure Cabin Charter itineraries from our brochure, in this case prices are in EURO and are arranged as full board accommodation, per person in a double cabin. If you wish to stay alone in a double cabin, you should pay an extra 60% of the price as a single addendum. After you are sent the Cabin Charter Contract, you have to make a payment of 50% of the total fee, which will be counted as deposit. The rest of the fee will be paid in 30 days before the departure date. Cabin charter cruises are organised on a guaranteed departure basis and Two Continents Yachting realises those cruises on scheduled dates even with only one passenger on board.
Private Yacht Charters (Exclusive Private -made Tours)
We offer our yachtes in 4 different classes: Standard (no aircondition), Standard Plus (with aircondition), Luxury and Deluxe. If you wish to rent a private yacht, you may choose among different options available, depending on the size of your group; then it is easy to find the best available gullet suitable for your needs. After you choose the gulet you would like to hire, there are only the details left to speak such as itinerary, menu options and airport transfers. You will be sent a charter contract after finalising the details. To confirm the reservation, you are required to send 50% of the total charter fee (which will represent the deposit) and the remaining can be paid in cash when you arrive, before starting your journey. This amount will be paid to our compony officer who will meet you when you get on the yacht.
The Deposit Payment
The deposit payment can be made by either credit card or bank transfer.
Two Continents Yachting welcomes payments by Master, Visa or American Express credit cards.
If you wish to pay by credit card, we shall send you an authorization form which you will have to complete and fax back to +90 212 632 95 03 or send back by e-mail. We also need to receive a copy of your passport or identity. We will send you an approval code slip and the exchange rate of your payment by fax or e-mail. You can also use our PayPal system via our web site for your credit card payments.
Bank Money Transfer
Please contact us to be informed about our bank accounts which are appropriate for your country. When the payment is made by bank transfer, it is essential to write the reservation number on the description part.
Cabin Charter Cancellation Conditions:
The cancellation policy will be applied to Cabin Charters as following, based on the time interval between the booking, confirmation and the calling off date:
1) In case of cancellations up to 30 days prior to the departure, 15% of the deposit will be kept as an administration fee; and the rest will be refunded.
b) In case of cancellations less than 29-15 days prior to the departure, 50% of the total payment will be refunded.
c) In case of cancellations less than 14 days prior to the departure, total payment of the tour will not be refunded.
Private Yacht Charter Cancellation Conditions:
The cancellation policy will be applied to Cabin Charters as following, based on the time interval between the booking, confirmation and the calling off date:
1) In case of cancellations up to 90 days prior to the departure, 15% of the deposit will be kept as an administration fee; and the rest will be refunded.
2) In case of cancellations less than 89-60 days prior to the departure, 35% of the deposit will be will be kept as an administration fee; and the rest will be refunded.
3) In case of cancellations less than 59 days prior to the departure, the deposit will not be refunded.
RESPONSIBILITY
Two Continents Yachting is responsible for making all the arrangements concerning the service and the itinerary of the cruise. Although the firms and other service providers we transfer duties upon work as independent contractors, all of the service provided befit Two Continents Yachting guarantee and responsibility for the quality of the service. All travel documents emerged by Two Continents Yachting, written or given to the customer, are subject to terms and conditions determined by Turkish laws. In case any of the services included in our tour packages cannot be provided at the time of the tour for reasons beyond the control of the company, than Two Continents Yachting is responsible for providing equally comfortable and interesting alternatives, within 24 hours.
Even though all our boats are under fully comprehensive and third party insurances, we still suggest you to have your own personal travel, accident, health, cancellation, luggage and trip-interruption insurance.
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